Packages in the Netherlands € 6.95 (Above 100, - the shipping costs are free)
Packages Belgium € 9,00
Packages France €12,50
Packages Germany €10,95
Packages Italy €15,00
Packages Europe other € 20,00
Returns and exchanges
From the moment you have received the order, you have the items on view for 14 working days. If you are not satisfied with an item, you can exchange or return it within these 14 days. Pay attention! The date of the postmark applies.
After 14 days on sight, the trial period expires and the purchase agreement becomes final, which makes exchange or return no longer possible.
For items from the sale there is a return period of 8 days and a voucher will be issued for the total amount of the return shipment .
If your order has been shipped for free, but you come below € 100 after returning, we will charge another € 6.95
Conditions for exchange & return:
The return must be mailed in advance to email@example.com.
The shipment must be posted within the date of delivery and 14th sight day, the date of the postmark applies.
The return must be prepaid, at your own expense.
Item(s) are unused and undamaged.
If your order does not meet these conditions, the return shipment will not be accepted by us. The package will then be returned immediately to the specified sender. The postage costs associated with the return are for the account of the specified sender.
If the shipment has been delivered to you damaged, report this to customer service as soon as possible within 24 hours via firstname.lastname@example.org.
Again, the time and date of your email applies for acceptance. The shipping costs of each exchange or return shipment are for the sender. A return package remains the responsibility of you as a sender until receipt.
Exchanges & returns can be sent to:
(please include your order number)
5541 NX Reusel
This is how you register a return:
Step 1: Send an email to email@example.com.
Step 2: Indicate which items you want to return and why. If you want to receive a different size, please indicate this in the email.
Step 3: Your return is now registered and can be sent by post! Costs for returning are for your own account. When we have received your return properly and undamaged, we will refund the return amount to you. *, **
* If your order has been shipped for free, but you come under € 100, - after returning, we will charge an additional € 6.95
For discounted items from 40% discount, a voucher for the returned amount will be issued. Items with 60% and 70% discount may not be returned.